Events 101

Looking for guidance on events best practices or have questions around Brilliant's Events related features? Check out our articles below:

• Bulk Shipping to Events

• International Events Fulfillment

• Event Labels

• Return Process for Event Storefronts

• In Hands Dates Best Practices

• Teams & User Access

Ensuring you have a smooth return process begins when you are placing your order from the Storefront. Here are some helpful considerations to set you up for success later on:

Communicate any urgent in-hands dates: Please communicate bulk order needs for events (more than 200 units) to your Account Manager ahead of time. When placing an events order through your storefront, be sure to add a requested deliver-by date at check-out. Please see In Hands Dates Best Practices for more information.

Include an Event Label: Event labels are sometimes required by the organizer/venue to identify your packages. This ensures packages are stored correctly and then delivered to your booth/event space. To include your event label be sure to click on “event label” (found in the Store), upload the label, and add it to your cart before checking out. If you are shipping to your home or a hotel, an event label isn’t needed.

Include a Return Label: At checkout, make sure to toggle on “return label” if you intend to ship items back to Brilliant. Your return labels will be included in your order inside one of the boxes in a red pouch. There will be one return label for each box in your order, but you may not need them all (example: your order came in 5 boxes, but your return order has only 4 boxes going back). That’s okay! Just use the required return labels and the rest you can discard. Any return label can work on any box.

Double-check your order: If shipping event items to yourself, please open the box(s) ahead of time to check the items and make sure everything you need is there.

Thank you for doing your part to help us ensure your event order is set up for success!