Fulfillment Services Pricing
Pick & Pack
SKUs in Order | Included Add-Ons | per Shipped Box | |
Basic | 1-2 | none | $3.50 |
Intermediate | 3-5 | Up to 1 | $5.00 |
Complex | 6+ | Up to 1 | $6.75 |
An additional $0.10 / unit fee for any order with more than 10 units (across all SKUs).
Common Add-Ons
White spiral packaging fill | $0.50 | |
Colored spiral packaging fill | $0.75 | |
Bubble wrap | $0.50 | required for fragile objects |
Tissue paper | $0.50 | |
Apply sticker | $0.50 | per location |
Use custom tape | $0.75 | |
Use non-standard packaging | $0.50 | in addition to packaging cost |
Cool packs | $2.00 | required for hot climate + meltable product |
Special Handling and Event Services
Event Inspection | $100 per Occurrence | By request, we will pull, inspect, and stage assets before shipping. 2 weeks notice requested |
Oversized Storage | $250 at Intake | Over 50lbs, Over 48" Long, or Over 36" Width* |
Oversized Packaging Fee | $25 per Use | Over 48" in Height and/or Over 40" Length or Width |
Overweight Packaging Fee | $25 per Use | Single Item over 50lbs |
TV/Monitor Repack Fee | $50 per Use | |
Tablecloth Cleaning | $50 per Occurrence | Please allow 7 business days |
Disposal of oversized event materials | $10-$250 per Item | Depending on item type |
*Size at full set-up
Special Handling
Some items require special attention and storage needs. In addition to the fees listed above, items that have very high value, have expiration dates, and/or require extra quality checks (e.g., items that are sent back and forth between the client and the warehouse) may be subject to Special Handling fees, which will be charged on a per usage basis. Our team will provide applicable Special Handling fees to you when relevant.
Other services are available, pricing on request.
Always Included
Stock packaging (box or polybag, Brilliant branded water-activated tape, Brilliant branded eco bags, and kraft paper box cushioning) | does not include custom, non-standard packaging or specific packaging requests | |
Label generation, tracking | ||
Commercial invoice creation for international shipping | in Storefronts with international shipping | |
DDP shipping / VAT & duties management | in Storefronts with international shipping | |
Fast and friendly recipient support | ||
Return label generation |
Custom Kit and Assembly
For gifts and campaigns that require more than 1 add-on or other special handling, a custom kit & assembly charge will be quoted in advance and apply in lieu of the standard pick & pack charge.
For example, for a new hire kit with 5 SKUs and tissue paper, a sticker and custom printed packing tape will have a set kit & assembly fee that applies instead of the standard pick & pack charges above.
If that new hire kit is fulfilled in combination with other items, the kit & assembly fee will be added to standard pick & pack fees derived from the other items in the order.
Storage
Our storage pricing is simple and transparent.
We charge 1% of the retail value of your inventory for the upcoming month, based on the value of your inventory in stock on the first business day of the month.
Storage includes unlimited SKUs.
In rare situations, a monthly minimum may apply based on volume and velocity. If a minimum applies, a Brilliant teammate will let you know in advance.
Outside Merchandise
We accept merchandise procured from outside of Brilliant by advance agreement only. Our pricing structure may vary, and intake fees may apply. Please ask your Account Manager for additional information.
International Fulfillment Centers
Brilliant offers international fulfillment in Netherlands, the UK, Hong Kong, Australia and India through fully-integrated partnerships with carefully-vetted local fulfillment centers.
Due to significant regional differences, our fulfillment services pricing may differ for these fulfillment centers. Please ask your Account Manager for additional information.
Terms
Additional terms apply. Please see our Fulfillment and Storage Terms for details.